What Our Customers Say...

The University of Cincinnati

"I would like to recommend the exceptional services of RestorAid as a fire, water, flood and microbial restoration company.  My department has used them on several occasions for flood, fire and mold damage and they have always responded very timely and with friendly customer service.  They have the resources to put several workers on the job site to accomplish the task quickly...I would highly recommend RestorAid for any remedial or restoration problems your company may have.  I give them a 5 star rating!"

- Greg Wilson, University of Cincinnati

Mr. Roberts

"My Granfather and I had a house fire...as horrible as the experience was, RestorAid did a wonderful job.  They were very helpful.. [RestorAid] did everything they could to make sure I was satisfied, and I can be kind of picky."

- Charles Roberts and Stephanie Moore

Captain Rockel

"My basement suffered at least 4 inches of water damage and was a complete catastrophe.  As I called other businesses, I got the standard get the water out and call us back.  When I reached [RestorAid] it was the complete opposite...I hope to never have to use RestorAid in the future for obvious reasons, but I would recommend you all to anybody who has gone through this kind of damage."

- Captain B.L. Rockel

TriHealth Hospitals

"RestorAid Restoration Services has completed several remediation projects for TriHealth in several of our offsite medical office buildings.  In each case, the project was completed within the projected timeframe.  The onsite staff was found to be extremely proficient and thorough, thereby making even difficult jobs seamless.  Their management responds quickly and efficiently in every situation.  So much so, that it was the company that I personally selected for emergency water extraction in my home."

- Diane Ficker, TriHealth

Ms. Pefrmann

"I am writing to thank you for the excellent job you did in my house after my recent fire.  Your crews were professional, courteous, and on time.  Although the fire in my home would have been considered minor by most people, to me it was catastrophic.  Your crews had my home looking even better than it did before all the smoke and the soot took over."

- Ms. Linda Pefrmann

The Whites

"We have finished the remediation of our once, mold filled basement!  Thank you for a job well done and for the gentlemen who did the work.. They moved out everything, put it in the garage, and took out the paneling, ceiling and carpet.  They cleaned the mold left in the basement, filtered out the basement and after we got a clean test of the basement, carried everything back...They were kind, polite and very hard working."

- Mrs. White

Custom Editorial Productions, Inc.

"Exaggeration?  Nope.  This is one fish story where the facts have not been overstated or enhanced.  We caught a whopper.  We had some storms on the evening of July 3rd, leading into the 4th of July holiday.  We lost the power in our office building at some indeterminate time throughout that holiday, which caused the filtration system in our fish tank to turn off.  When we arrive at work on July 5th, we found that all but 6 inches of our 300 gallon salt water tank had flooded our conference room and adjoining areas.  It was pretty darn wet.  So what do you do with a totally saturated carpet that was already staining our shoes and pants with rings of salt?  We called RestorAid...[After completing the work,] all looked good, and all were pleased.  There was absolutely no hint that nearly 300 gallons of salt water had soaked into our carpets.  I feel fortunate to have had the pleasure of working with such professional, good-natured people in a time of crisis and emotional intensity.  We love our fish, and I'm happy to say that each one is still with us.  It was quite a day in the life, and RestorAid was part of that day."

- Ms. Jan Clavey, Custom Editorial Productions, Inc.

The Houpts

"As you know it was with utter dismay that we learned of the mold damage due to architectural and building errors to our, then seven year old, beautiful home.  It has been a home that we custom built from scratch with the utmost concern to quality and detail...a home that not even our family wears their shoes into so as to not track dirt into its pristine environment.  Needless to say, it was horrifying to learn that...we had significant mold damage.  For anyone this would have been upsetting.  For our family, with two very young children, who had always taken such great care of their property, it was devastating.  It was RestorAid...that saved our home and made it better than it had been the day we originally moved in.  Obviously, RestorAid did a great job.  They were experts in the mold remediation, and they called in experts to test further for mold.  All of these people were highly qualified and got the job done well and in good time.  But, the biggest surprise of the job...in the remediation and rebuilding of our home was the high level of professionalism and courtesy by all of the RestorAid employees involved in our project.  They were all such great people and helped to soother a very upsetting situation."

- The Houpt Family